Terms of sale (AGB)

This is an English translation for your convenience. Only the German version is legally binding.

Version 2026-11-10 of 10 November 2026
Pixelbauer OG, Eichengasse 11, 8160 Weiz, Austria, FN 678613k, Landesgericht für Zivilrechtssachen Graz ("we", "us")

§ 1 Scope; businesses only

(1) These terms apply to all contracts for licences to the "Okeanos" software ("Software") concluded with us through okeanos.tools, the customer portal or on account.

(2) We contract only with businesses within the meaning of § 1 of the Austrian Consumer Protection Act (KSchG) and § 1 of the Commercial Code (UGB), and with legal entities under public law. When ordering, the customer confirms that it acquires the licence for its business. The Consumer Protection Act and the Distance and Off-Premises Contracts Act (FAGG), in particular any right of withdrawal, do not apply.

(3) The use of the Software is also governed by the licence terms (EULA). If they conflict, these terms prevail.

(4) The customer's general terms do not apply, even if we do not expressly object to them.

§ 2 Conclusion of the contract

(1) The editions and prices shown on the website are not a binding offer. By submitting the order at checkout, the customer makes a binding offer.

(2) The contract is concluded as soon as the payment is confirmed and we send the licence key by email. For purchases on account, the contract is concluded when we send the invoice and the licence key.

(3) The contract languages are German and English; the German version prevails. We store the order data and the version of these terms in force at the time of the order; the customer can view and save them on this page at any time.

§ 3 Prices and payment

(1) The prices per seat in euros shown at the time of the order apply. We are a small business under § 6 (1) no. 27 of the Austrian VAT Act 1994; no VAT is therefore charged or shown. Should we become liable for VAT in future, VAT at the statutory rate is added; for customers in other EU member states with a valid VAT number, the tax liability passes to the customer (reverse charge).

(2) Payment is made through our payment service provider Mollie B.V. using the methods offered at checkout or, by agreement, on account. Invoices are payable within 14 days of the invoice date without deduction.

(3) In case of late payment, the customer owes default interest of 9.2 percentage points above the base rate (§ 456 UGB) and the costs of appropriate collection measures. We may suspend the licence until full payment.

(4) The customer agrees to receive invoices electronically by email as PDF.

(5) Vouchers and promotion codes apply only under the conditions stated with them, cannot be exchanged for cash and cannot be combined with other promotions unless stated otherwise.

§ 4 Delivery

The Software is provided only electronically: as a download on our website and through our package repositories. The licence key is sent by email and is available in the customer portal. Delivery is complete when the licence key is provided.

§ 5 Perpetual licence and updates

(1) The perpetual licence entitles the customer, without time limit, to use all versions of the Software released until the end of the update period. The update period is 12 months from the purchase.

(2) The customer can extend the update period in the customer portal by 12 months at a time at the renewal price then in force. A renewal follows on from the end of the current update period; if that has already ended, it starts with the payment.

(3) After the update period ends, the customer may keep using the versions released until then without time limit. Later versions are not included.

(4) Additional seats can be bought at any time at the current price; they share the update period of the licence.

§ 6 Subscription

(1) The subscription entitles the customer to use the current version of the Software for the paid term of one month or one year, including all updates released during that time.

(2) The subscription renews automatically for the same term unless cancelled before the term ends. The customer can cancel it at any time in the customer portal or by email, effective at the end of the current term. Terms already paid are not refunded pro rata.

(3) The fee is collected at the start of each term from the payment method stored with Mollie. If a payment fails, we remind the customer by email up to three times, a few days apart; the customer can pay at any time in the customer portal. If no payment follows, the subscription ends.

(4) The right of use ends 14 days after the end of the last paid term.

(5) Changes to the number of seats take effect for the licence at once and for the price from the next term.

(6) We may change the prices for future terms. We announce an increase by email at least 30 days before it takes effect; until then the customer can cancel effective at the end of the current term.

§ 7 Seats, activation and licence checks

(1) One seat entitles the customer to use the Software on one computer. The number of computers activated at the same time is limited to the number of seats bought.

(2) The Software is activated online with the licence key and bound to a salted hash of the device ID. Computers without internet access can be activated offline through the customer portal. Subscriptions and trials check the licence online at regular intervals; without a check, use ends at the end of the paid term plus the grace period.

(3) The customer can deactivate a computer in the Software or in the customer portal and move the seat to another computer. We may prevent frequent transfers that indicate use beyond the number of seats bought.

(4) The customer keeps the licence key secret. If there is reasonable suspicion of misuse (such as passing on the key), we may suspend the licence until the matter is resolved.

§ 8 Trial

We offer a free 30-day trial (Team edition, one computer), once per computer and email address. It ends automatically and creates no obligation. The trial is provided without any warranty and liability, except for intent and gross negligence; it is meant for evaluation only, not for production use.

§ 9 Voluntary money-back guarantee

(1) If the customer is not satisfied with the Software, we voluntarily refund the full purchase price without any reason being given, if the customer asks for it by email within 14 days of the purchase.

(2) The guarantee applies to the first purchase of a licence and to the first payment of a subscription, not to renewals, later payments or added seats. With the refund, the right of use ends and the licence is revoked. This does not create a statutory right of withdrawal.

§ 10 Warranty

(1) The Software has the properties stated in the product description and documentation at the time of purchase. The customer is aware that, according to the state of the art, software cannot be made entirely free of errors. Insignificant deviations are not defects.

(2) The customer examines the Software after receipt and reports defects without delay, at the latest 14 days after discovering them, by email with a comprehensible description (§ 377 UGB).

(3) We remedy defects, at our choice, through an update, a new version or a reasonable workaround. If this does not succeed within a reasonable time, the customer can demand an appropriate price reduction or, for defects that are not merely minor, the termination of the contract against refund of the fee.

(4) The warranty period is six months from delivery. The presumption of a defect under § 924 of the Austrian Civil Code (ABGB) is excluded.

(5) There is no warranty for defects caused by changes made by the customer, use in unsupported environments, third-party plugins or services, or use contrary to the documentation.

§ 11 Liability

(1) We are liable for damage only in case of intent and gross negligence. Liability for slight negligence is excluded; this does not apply to personal injury.

(2) Except in case of intent, particularly gross negligence and personal injury, our liability is limited to the fees the customer paid for the licence concerned in the twelve months before the damaging event. Liability for lost profit, consequential damage, loss of data, business interruption and third-party claims is excluded to the same extent.

(3) For loss of data, we are in any case liable only to the extent that the damage would also have occurred if the customer had backed up its data properly (§ 12).

(4) Claims for damages become time-barred six months after the customer learns of the damage and the party causing it, and at the latest three years after the damaging event. Liability under the Product Liability Act remains unaffected.

§ 12 Customer duties; backups

(1) Okeanos is a tool for managing computers and servers. The Software runs commands, scripts, file transfers, updates and other actions on the customer's systems only when the customer or its staff trigger or approve them. The customer is responsible for these actions and their consequences; it checks them before they run, especially bulk actions on several servers.

(2) The customer backs up its data, the Software's configuration and the systems managed with it regularly according to the state of the art, especially before changes, updates and bulk actions.

(3) The customer protects its credentials, vault passwords, licence keys and API keys from unauthorised access. We cannot recover lost vault passwords.

(4) The customer is responsible for third-party plugins and services, in particular AI services, that it uses with the Software, including its API keys, the costs and the terms of these providers.

§ 13 Support

We provide support by email (show email address) on working days within a reasonable time, without committing to specific response or resolution times unless agreed separately.

§ 14 Data protection

We process personal data in accordance with our privacy policy.

§ 15 Changes to these terms

(1) For existing subscriptions, we may change these terms with effect for future terms where the change is reasonable for the customer, for example because of changes in the law, new features or changed payment processing. We send the changed terms by email at least 30 days before they take effect, pointing out the right to object and the consequences of silence.

(2) If the customer does not object before they take effect, the changes are deemed accepted. If it objects, either party may cancel the subscription effective when the changes take effect.

(3) Perpetual licences are governed by the terms in force at the time of purchase; renewals and added seats by the terms in force at that time.

§ 16 Final provisions

(1) Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) The place of jurisdiction for all disputes arising from or in connection with the contract is the competent court for 8160 Weiz, Austria. We may also sue the customer at its general place of jurisdiction.

(3) Notices can be given by email; this also applies to cancellations and notices of defects.

(4) If a provision is invalid, the rest of the contract remains valid. The invalid provision is replaced by a valid one that comes closest to its economic purpose.